Widerrufsrecht

Returns & Refunds

Returns:

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order.

To request a return, please contact us at heals.me@t-online.de with your order number.

Returned items must:

• Be unworn and unwashed

• Have all original tags attached

• Be in original condition and packaging

We reserve the right to refuse returns that do not meet these requirements.

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Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

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Refunds:

Once we receive and inspect the returned item, we will notify you.

Approved refunds will be issued to the original payment method within 14 business days.

Original shipping costs are non-refundable.

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Non-Returnable Items

• Final sale items

• Gift cards

• Customized products